TERMS OF SERVICE

By using DraftMasters, you agree to play by our rules. These terms ensure fair gameplay for all legends in training.

Last Updated: September 17, 2025

ACCEPTANCE OF TERMS

Welcome to DraftMasters, the premier gaming coaching platform where legends are forged. By accessing our website, creating an account, or using any of our coaching services, you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and DraftMasters.

If you do not agree with any part of these Terms, you must immediately discontinue use of our platform and services. Your continued use of DraftMasters after any modifications to these Terms constitutes acceptance of those changes.

Age Requirements: You must be at least 13 years old to use DraftMasters. If you are under 18, you must have parental or guardian consent to use our services and participate in coaching sessions.

DESCRIPTION OF SERVICES

DraftMasters provides online gaming coaching services for competitive esports titles including Valorant, League of Legends, and Rocket League. Our platform connects players with experienced coaches who provide personalized training, strategy development, and skill improvement guidance.

Service Offerings

  • One-on-One Coaching Sessions: Personalized training sessions with expert coaches
  • Performance Analysis: Review and analysis of your gameplay footage and statistics
  • Strategy Development: Custom training plans tailored to your skill level and goals
  • Communication Tools: Direct messaging and scheduling systems with coaches
  • Progress Tracking: Monitoring and documentation of your improvement over time

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. While we strive to maintain consistent service availability, we do not guarantee uninterrupted access to our platform.

USER RESPONSIBILITIES AND CONDUCT

As a member of the DraftMasters community, you are expected to maintain the highest standards of conduct and sportsmanship. Your behavior reflects on the entire gaming community we're building together.

Account Management

  • Provide accurate, complete, and current information when creating your account
  • Maintain the security and confidentiality of your login credentials
  • Notify us immediately of any unauthorized use of your account
  • Take responsibility for all activities that occur under your account

Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Using our platform for any illegal, fraudulent, or unauthorized purpose
  • Harassing, threatening, or discriminating against other users or coaches
  • Sharing inappropriate content during coaching sessions or on our platform
  • Attempting to hack, compromise, or disrupt our systems or services
  • Sharing account credentials or allowing unauthorized access to your account
  • Using automated scripts, bots, or other unauthorized tools
  • Soliciting coaches or other users for services outside our platform

Violations of these conduct standards may result in immediate suspension or termination of your account and access to our services.

PAYMENT TERMS AND REFUND POLICY

DraftMasters operates on a paid service model with various coaching packages available. All payments must be made through our secure payment processing systems before services are rendered.

Payment Processing

  • All coaching session fees must be paid in advance through our platform
  • Prices are displayed in USD and are subject to change with notice
  • Payment processing is handled by secure third-party providers
  • You are responsible for any applicable taxes or fees

Refund Policy

We strive to ensure your satisfaction with our coaching services. Our refund policy balances customer satisfaction with fair compensation for our coaches:

  • 24-Hour Cancellation: Full refund if cancelled 24+ hours before session
  • Technical Issues: Full refund if session cannot proceed due to platform problems
  • Coach No-Show: Automatic full refund and session rescheduling
  • Dissatisfaction Claims: Reviewed case-by-case within 48 hours of session
  • Late Cancellation: No refund for cancellations less than 24 hours before session

All refund requests must be submitted through our support system within 7 days of the original session date.

INTELLECTUAL PROPERTY RIGHTS

DraftMasters and our coaches retain ownership of all coaching materials, strategies, methodologies, and content provided through our platform. This includes but is not limited to training guides, analysis techniques, and proprietary coaching methods.

User Content

By sharing gameplay footage, statistics, or other content with coaches, you grant DraftMasters a non-exclusive license to use this material for coaching purposes, platform improvement, and quality assurance. We will not share your personal gaming content publicly without explicit consent.

Platform Content

All text, graphics, logos, images, and software on our platform are protected by intellectual property laws. You may not copy, reproduce, or distribute any platform content without written permission.

LIMITATION OF LIABILITY

While we strive to provide exceptional coaching services, gaming improvement involves many factors beyond our control. DraftMasters, its coaches, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Service Disclaimers

  • We cannot guarantee specific ranking improvements or competitive outcomes
  • Individual results vary based on practice, dedication, and natural ability
  • Our platform provides guidance; success depends on your effort and application
  • We are not responsible for decisions you make based on coaching advice

Our maximum liability for any claim related to our services shall not exceed the amount you paid for the specific service in question.

TERMINATION

Either party may terminate this agreement at any time. You may cancel your account through your profile settings or by contacting our support team. We reserve the right to suspend or terminate your account for violations of these Terms or disruptive behavior.

Effects of Termination

Upon termination, your access to coaching services will cease immediately. You remain responsible for any outstanding fees, and previously paid fees for unused sessions may be eligible for refund based on our refund policy.

GOVERNING LAW AND DISPUTE RESOLUTION

These Terms are governed by the laws of the jurisdiction where DraftMasters operates. Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration rather than court proceedings.

Before pursuing formal dispute resolution, we encourage users to contact our support team to resolve issues amicably. Most concerns can be addressed quickly through direct communication.

CONTACT INFORMATION

For questions about these Terms of Service, account issues, or general support, please contact us:

  • Email: info@draftmasters.net
  • Phone: +1 (555) 123-GAME
  • Response Time: We respond to inquiries within 24-48 hours

We value your feedback and are committed to maintaining transparent communication with our gaming community. Your success is our mission, and these Terms ensure we can provide the best possible coaching experience for all players.