PRIVACY POLICY
Your privacy matters to us. We're committed to protecting your personal information and gaming data with military-grade security.
INFORMATION WE COLLECT
At DraftMasters, we collect information necessary to provide you with the best gaming coaching experience possible. This includes personal information you provide when creating an account, booking sessions, and communicating with our coaches.
Personal Information
We collect personal information such as your name, email address, phone number, and gaming usernames when you register for an account or book coaching sessions. This information helps us personalize your coaching experience and maintain communication about your progress.
Gaming Performance Data
With your consent, we may collect gameplay statistics, match history, and performance metrics from supported games like Valorant, League of Legends, and Rocket League. This data enables our coaches to provide targeted feedback and track your improvement over time.
Session Information
We record details about your coaching sessions, including session notes, improvement areas identified by coaches, and scheduling preferences. This information helps us maintain continuity across multiple sessions and different coaches.
HOW WE USE YOUR INFORMATION
Your information is used exclusively to enhance your gaming coaching experience and provide personalized training that helps you climb the ranks.
Service Delivery
We use your personal information to schedule coaching sessions, match you with appropriate coaches based on your skill level and goals, and facilitate communication between you and your coaching team. Your gaming data helps coaches understand your current performance level and create customized training plans.
Performance Tracking
We analyze your gaming statistics and session feedback to track your progress over time, identify patterns in your gameplay, and recommend specific areas for improvement. This data-driven approach ensures your coaching remains effective and goal-oriented.
Communication
We use your contact information to send session confirmations, coaching tips, platform updates, and important account notifications. You can opt out of promotional communications at any time while still receiving essential service-related messages.
INFORMATION SHARING AND DISCLOSURE
We take your privacy seriously and never sell your personal information to third parties. Your data is shared only in specific circumstances that directly benefit your coaching experience.
Coach Access
Your assigned coaches have access to relevant gaming data, session notes, and contact information necessary to provide effective coaching. All coaches sign confidentiality agreements and are trained on data protection best practices.
Platform Partners
We may share anonymized, aggregated gaming statistics with game developers or esports platforms for research purposes or to improve gaming experiences. No personally identifiable information is included in these data sets.
Legal Requirements
We may disclose personal information if required by law, court order, or to protect the rights, property, or safety of DraftMasters, our users, or the public. We will notify you of such disclosures when legally permitted.
DATA SECURITY
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security protocols are designed to keep your data safe while allowing seamless access to our coaching services.
Technical Safeguards
All data transmission is encrypted using TLS technology, and sensitive information is stored using advanced encryption standards. Our servers are protected by firewalls, intrusion detection systems, and regular security audits conducted by third-party security experts.
Access Controls
Access to your personal information is restricted to authorized personnel who need it to provide coaching services. All staff members undergo background checks and regular privacy training to ensure your data remains confidential and secure.
YOUR RIGHTS AND CHOICES
You have complete control over your personal information and can exercise various rights regarding how we collect, use, and store your data.
Access and Updates
You can access, update, or correct your personal information at any time through your account dashboard. If you need assistance with data updates or have questions about information we hold about you, contact our support team at info@draftmasters.net.
Data Deletion
You can request deletion of your account and associated personal information at any time. Please note that some information may be retained for legal or operational purposes, such as session records required for coach performance evaluation or billing records.
Marketing Communications
You can unsubscribe from promotional emails and marketing communications at any time using the unsubscribe link in our emails or by updating your preferences in your account settings. Essential service communications will continue to ensure you receive important account and session information.
CONTACT US
If you have questions about this Privacy Policy, need to report a privacy concern, or want to exercise your rights regarding personal information, please contact us:
- Email: info@draftmasters.net
- Phone: +1 (555) 123-GAME
- Response Time: We respond to privacy inquiries within 48 hours
We are committed to resolving any privacy concerns quickly and transparently. Your trust is essential to our mission of helping gamers achieve their competitive goals.